General
HelloYou Coaching and Training is an entity of Hello You Cosmetics International Pty Ltd with ABN 73614302457. HelloYou Coaching and Training (we, us or our) provides the Australian website at www.helloyoucoaching.com.au (website). These terms and conditions, our Privacy Policy, any other terms and conditions and policies that you may find on the website and any applicable laws or regulations (collectively, Terms) govern your use of, and access to, the website, our related social media channels, and the products and services provided therein, regardless of your means of access.
Website content
1. We do not warrant that information contained on the website is accurate, complete, reliable, current, or error-free.
2. We take no responsibility for any loss, damage, injury or death arising from any use of the information contained on this website and this website is presented ’as is’.
3. Information on this website is subject to change without notice.
4. All trademarks appearing on this website are the property of their respective owners. The use of any of our trademarks is strictly prohibited unless we provide prior written consent.
5. The inclusion of any hyperlinks to third party websites does not imply our endorsement or approval of such third parties, their websites or their businesses or other activities.
6. Unless otherwise indicated, copyright in the information on this website is owned by or licensed to our company. This website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose except where necessary for viewing this website on your Internet browser, or specifically authorized by law or in writing by us.
Applicable law
This site is created and controlled by us in the State of New South Wales, Australia. As such, the laws of the Commonwealth of Australia and, and where applicable, the State of New South Wales, will govern these Terms and Conditions. By using this site you submit to the jurisdiction of the courts of New South Wales and Australia and agree that any legal action will only be commenced in these forums. The Site is available only to people who can form legally binding contracts under applicable law.
Delivery charges
We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.
Pricing
Prices online are displayed in Australian dollars, including GST and exclusive of delivery charges. Prices are subject to change without notice, effective immediately upon posting to this website or other form of notification.
Payments
Payment for orders are made via Stripe Payments Australia Pty Ltd (ACN 160 180 343) when you check out from the product order screen. We retain the right to use alternative payment solutions without prior notice.
Security
Any personal information that you submit will be protected by a secure SSL certificate, which uses 256-bit security technology to protect all your online information. This technology encrypts all information passed from you through our website. The SSL certificate will use the most secure encryption available and support both SHA-1 and SHA-2 algorithms.
Processing your order
You should read the Terms before placing an order online and check back often for any changes. Any changes made after you have placed an order will not affect that order, unless we are required to make the change by law.
To place an order you must provide your personal and payment details, including your full name, phone number, e-mail address and any other requested information. By providing these details, you represent and warrant that they are valid and correct and that you are the person specified in the ‘Billing information’ section.
We reserve the right to only accept orders from those aged over 18 or 21, as legislated by the relevant state or territory of residence.
Your orders will be processed within 1 to 3 working days. If any items in your order are temporarily or permanently not available, we will contact you to arrange a refund, exchange or credit note for those items.
When ordering the Quick Scan, we will process your order within 1-3 business days. And we will contact you within 1-3 business days to schedule an introduction call.
Order confirmation
An order confirmation will appear on the screen that you have successfully placed your order. Plus you will receive an order confirmation per email.
Your invoice
You will receive an email notification containing your invoice within 1 to 3 working days from the time you place your order.
Intended use
By placing an order with us, you agree to use the products or services only for their intended purpose. If you use the products or services for any other purpose you will assume full responsibility for any loss or damage arising out of this use.
In respect of any material provided as part of a Workshop, Training or Coaching sessions (“Materials”) you agree that:
- we own or are entitled to all intellectual property rights in respect of the Materials;
- you may not allow any other person to use the Materials;
- you may not use the Materials to provide any services of any kind to any other person;
- you will not reproduce or include the Materials in any other work or publication;
- you will not modify or alter the Materials in any way; and
- you will not distribute or sell the Materials to any third party for any purpose.
Limitation of liability
You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the Site; (c) data non-delivery, mis delivery, corruption, destruction or other modification; (d) computer viruses, system failures or malfunctions which may occur in connection with your use of the Site, including during hyperlink to or from third party websites; (e) any inaccuracies or omissions in Content, or (f) events beyond our reasonable control.
Further, to the fullest extent permitted by law, we will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind or loss of profits, loss of revenue loss of data, loss of goodwill, arising out of or related to the Site or your use (or non-use) thereof, regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed one hundred dollars ($100.00).
Indemnity
You indemnify us against any action, liability, claim, loss, damage, proceeding, expense (including legal costs) suffered or incurred by us, arising from, or which is directly or indirectly, related to:
- your breach or non-observance of any term of these Terms and Conditions;
- any breach or inaccuracy in any of your representations or warranties; or
- your use of the Site.
Force Majeure
We shall not be responsible for any delay, suspension or failure arising out of any circumstances outside of our reasonable control, including but not limited to, acts of God, governmental actions, strikes, lockouts or other labour difficulty, war or national emergency, acts of terrorism, fire, explosion, flood, an act or omission of a third party, inability to obtain any necessary materials, equipment, facilities or services, the failure of performance provided by others, internet interruption or virus, accidents or breakdown of plant, machinery, software, hardware or communication network.
Cancellations
Up to 4 weeks prior to the scheduled Event (Workshop, Training, Coaching session, Call) a 25% refund is available for cancellations. No refund will be given for cancellations made with less than 4 weeks notice. Cancellations must be received in writing. Substitution of delegates can occur at any time at no cost.